New figures by the NHS Greater Glasgow and Clyde (NHSGGC) have suggested that virtual consultations could reduce the number of missed medical appointments.
Analysis by the health board showed patients were less likely to miss virtual consultations compared to in-person ones.
In June 2024, 9.6 per cent of face-to-face appointments were not attended, while only 7.8 per cent of virtual appointments were missed.
Every missed in-person appointment is estimated to cost the NHS around £233.
NHSGGC is now promoting the benefits of video and telephone consultations, aiming to increase their use where clinically appropriate.
These virtual consultations save time and money by reducing travel needs and providing flexibility.
They are particularly helpful for those managing long-term conditions who require regular check-ins, and when no physical examination or procedure is needed.
NHSGGC uses the Near Me platform for video appointments, which is secure and easy to access on any video-capable device.
Patients are encouraged to discuss the option of virtual consultations with their healthcare professionals.
Face-to-face appointments, however, will continue to be offered to those requiring physical examinations or when complex information needs to be shared.
Dr Scott Davidson, deputy medical director for acute services at NHSGGC, said: "Virtual consultations can be beneficial to many patients as they reduce the need for people to travel to and from hospitals.
"They offer a great deal of flexibility and save people time and money.
"This new analysis suggests virtual appointments could cut down on the number of missed appointments, ensuring patients are getting the specialist advice and care they need.
"We would encourage patients to explore the option of a virtual consultation with their clinician.
"They may not always be suitable and face-to-face consultations will always be offered to those who need them."
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