A Renfrewshire care home has received a positive report from the Care Inspectorate.
Two inspectors carried out an unannounced inspection of Kyle Court Nursing Home on Paisley’s Lochore Avenue on July 9, July 10 and July 11.
Kyle Court is a care service for up to 60 older people, operated by HC-One Ltd and located in a residential area of the town which is close to transport links and a range of local amenities.
The service provides accommodation over two floors with 30 single ensuite bedrooms on each floor.
There are shared bathrooms and shower rooms on each floor.
There is also a large open plan lounge and dining room and a range of smaller lounges on each floor.
Access to a well-maintained garden is provided at the rear of the building.
At the time of the inspection there were 56 people living at the home.
Using a six-point scale where 1 is unsatisfactory and 6 is excellent, the nursing home was rated as 5 or very good in three of the categories evaluated.
These were “how well do we support people's wellbeing?”, “how good is our leadership?” and “how well is our care and support planned?”.
Kyle Court was rated as 4 or good for “how good is our staff team?” and “how good is our setting?”.
Several key messages were also contained within the report, including that people’s health was well-managed and there were good relationships with local healthcare partners.
Quality assurance was said to be thorough which supported service development and improvement.
Staff were found to work well together to provide good quality care.
Staff were also found to be well trained and competent but inspectors said that formal supervision needed to improve in order to support staff development.
The report added that the service has been using higher numbers of agency staff in recent months, which has had some impact on continuity of care.
The service was found to be clean, homely and comfortable but some areas of the décor required a refresh.
Personal planning was person centred, which helped people to feel included and in control of their care and support.
As part of this inspection, the Care Inspectorate assessed the service's self-evaluation of key areas.
They found that the service has begun to use self-evaluation, however, further work is required to develop this approach to support improvement.
To prepare for the inspection, the Care Inspectorate reviewed information about the service, including previous inspection findings, registration information, information submitted by the service and intelligence gathered since the last inspection.
In making their evaluations they spoke with six people using the service and seven of their family members, spoke with 13 members of staff and management, observed practice and daily life, reviewed documents, spoke with visiting professionals and reviewed 17 survey responses.
The report stated that there have been no complaints upheld since the last inspection.
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