New 'pop-up' bank to open in Johnstone after branch closure

We previously reported how the Royal Bank of Scotland (RBS) was planning to close its branch in the town's Church Street on Tuesday, August 15.

The banking giant has now announced it will be launching a new service at Station Seven, in Quarry Street, every Friday, starting from August 25.

Station Seven (Image: Newsquest)

The community pop-up will be open between 9.30am and 1.30pm to support RBS customers with any queries around their banking service, as well as frauds and scams.

Staff will also help customers access and use NatWest's digital services as well as signpost them to other local in-person banking services, such as the day-to-day banking services offered at local Post Offices and support with local free-to-use cash machines.

However, community pop-ups are cashless, so customers wishing to withdraw money or cash a cheque will still need to travel just shy of five miles to the Paisley Chief Office in Moncrieff Street.

READ MORE: Bank urged to rethink plans to shut Johnstone branch

Paul Cunningham, of RBS, said: "When we make changes to our branch network, we work hard to make sure that there's support available in the local community for those affected by the change.

"Branch closures can affect people that are less confident with the digital alternatives we offer, or don't yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services.

"Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking-related queries as well as offering advice and support on using our digital services."