A Johnstone family was booted out of a holiday park after being accused of anti-social behaviour and hurling abuse at staff.
Debra Browne and her kids Niommi, AJ, Carson and Russell were on a summer break at Haggerston Castle Holiday Park, near Berwick-Upon-Tweed, but were ordered to leave shortly after their arrival.
Haven Holidays, which runs the caravan site, claim some of the children tried to frighten horses at a riding centre and damaged property.
A spokesman said the company received “numerous” complaints from other guests about their behaviour and that, despite a number of warnings being given to Ms Browne, the situation did not improve.
However, 35-year-old Ms Browne insists the eviction was “unfair.”
She said: “Me and my kids had been out most of that day and we’d not long got back to the caravan when a man came to knock on the door at about 5.20pm, saying there had been a few complaints about the kids spraying water guns at people, so I made sure I took the guns off them.
“Shortly after that, someone said we had to leave by 7pm. I didn’t understand.
“They came back at 9pm because we still hadn’t left as we were struggling to get home. We had heavy bags and had to get back to Johnstone.
“The manager never came and spoke to us.”
Haven told The Gazette the decision was taken at around 4pm to ask the family to leave by 7pm, which the company felt was a “sufficient period of time.”
A spokesman said: “We can confirm a party of guests was asked to leave the park.
“This decision was taken following a number of examples of anti-social behaviour from children staying with the party, including various incidents of damage to property belonging to the park, staff and other guests.
“Our park has an on-site riding centre and there were also issues with the children purposely trying to frighten horses at the facility.
“We received numerous complaints from other guests and members of staff regarding this party’s conduct.
“As a result, our security team visited their accommodation on three occasions to speak to the mother of the children to ask for their behaviour to be addressed. These requests were met with an ambivalent response and the issues being experienced continued.
“Following further complaints to park management, the decision was taken around 4pm to ask the party to leave the park by 7pm.
“We believe this was a sufficient period of time to allow the party to depart and struck a balance between their interests and that of other holidaymakers.”
The spokesman also confirmed that a decision was taken not to assist the family with transport to the train station, given their “abusive nature” towards members of staff.
He added: “Our park is very much a family resort. Such incidents are rare but, where they do occur, we will take the action we believe is best for the safety and enjoyment of everyone staying and working at the park.”
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